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Tips on How to Handle a Call from the Insurance Company After an Accident

In the aftermath of a car accident, the insurance company will typically call you to get a recorded statement regarding the circumstances of the accident. Many of our clients ask, “What should I do if the insurance company calls after a car accident?”

What to Do When the Insurance Company Calls After an Accident

Our North Carolina car accident lawyers always give the same advice:

Do NOT give a recorded statement to the insurance company before first talking with an experienced car accident lawyer.

Do NOT give a recorded statement to the insurance company after an accident before talking with an attorney.It’s important to remember that the insurance company is incentivized to pay as little as possible for your car accident claim. In our experience, insurance adjusters will often result to “tricks” to avoid paying your claim.

Before giving the insurance company a statement, contact a North Carolina car accident lawyers for a FREE, no-obligation consultation.

There is no obligation, and you won’t pay any attorney fees unless we win your case and you receive compensation.

We can help prepare you for a call with the insurance company and ensure that your rights are protected. It’s important that you consider hiring a lawyer after a car accident, and we would love to help you if we can.

“Should I accept a check from the insurance company?”

Similarly, NEVER accept a check from the insurance company immediately after a car accident.

An insurance adjuster may offer to settle the matter upfront, typically for a “lowball” amount.

In most cases, you are entitled to more compensation than the insurance company’s initial offer. Always consult with an experienced personal injury lawyer before accepting a check from the insurance company.

Remember, in most cases, you cannot file a lawsuit after your settlement. Protect your legal rights by contacting Riddle & Brantley today.

Riddle & Brantley found me all the available money from the insurance companies - Riddle & Brantley client reviewWe will review your case, advise you on your best available legal options, and can help you seek maximum compensation for your injuries.

The consultation is free, and because we work on a contingency basis, there are no upfront costs and no attorney fees unless we win your case and you receive compensation in your car accident case.

Results for Car Accident Victims in North Carolina

In more than 35 years serving clients in North Carolina, our experienced attorneys have recovered millions of dollars in compensation for those injured due to others’ negligence (see disclaimer below), including:

  • $9,475,000 — Our trial attorneys oversaw a complex investigation to prove liability in a major truck accident that tragically killed a family of four outside Fayetteville, North Carolina. We proved fault and held multiple parties accountable with separate settlements totaling more than $9 million.
  • $1,800,000 — Attorney Gene Riddle represented a client who lost his left leg below the knee as a result of a truck accident while on the job. In separate settlements with the truck accident insurance company and the workers’ comp carrier, we recovered $1.8 million in total compensation for the victim.
  • $2,000,000 — We recovered $2 million for the surviving sons of an elderly woman who ultimately lost her life after being hit by a tractor-trailer. We brought in an outside expert to help prove fault and were honored to help the victim’s relatives secure justice in the case.
You deserve justice.

Don’t jeopardize your right to fair compensation by talking with the insurance company before first consulting with an experienced car accident lawyer.

Justice Counts and we would love to help you if we can.


*** Disclaimer: The results mentioned are intended to illustrate the type of cases handled by the firm. These results do not guarantee a similar outcome, and they should not be construed to constitute a promise or guarantee of a particular result in any particular case. Every case is different, and the outcome of any case depends upon a variety of factors unique to that case.