What Our Clients Say About Us

Behind every successful result at Riddle & Riddle is a person who stood up to a difficult situation and won. For us, Justice Counts™ means more than just a number; it means restoring dignity and securing the resources you need to move forward. We take the burden of the legal fight off your shoulders so you can focus on healing. Don’t just take our word for it though, listen and read the experiences of North Carolinians who trusted us to protect their rights and their futures.

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Alex Riddle

Client Reviews*

5 star rating

“I would HIGHLY recommend my attorney, Will Bartlett and PI case manager, Gina Futreal to anyone in need of personal injury representation. I had no experience with Personal injury prior to this incident that left me both injured and traumatized. Every interaction with this law office was handled with compassion, patience, and respect. No question was too silly, and they made me feel seen, heard and understood. I am grateful to have crossed paths with these two professionals who I consider TOP in their field!!! My case settlement was extremely satisfactory and for that I will be forever thankful.”

- Donna Z.

5 star rating

If you need a car accident lawyer, this is the law firm to call! They truly care and will do everything possible to help you!”

-Fam H.

5 star rating

Riddle & Riddle is our trusted referral for auto injury cases. I’ve known Gene for 30+ years, you can count on them to have your back when you need it most!”

-Rob C.

5 star rating

Most of the personal injury lawyers do not offer personalized service and are a large call center. NOT THE CASE w/ Riddle & Riddle. The individualized attention you receive from this firm is second to none. I HIGHLY recommend Riddle & Riddle if you are hurt in a car accident. Gene & Alex Riddle are incredible and will fight hard for you to receive what you have legally coming to you. They are the absolute BEST!”

-David B.

5 star rating

I’m a bit disappointed with the outcome of this case. Considering the injuries my family sustained and the damage done to my vehicle, plus the lost valuable family time we were trying to spend together, which was taken away after the accident, the settlement was extremely small. I’m concerned that Riddle and Riddle did not fight for a settlement that truly made us whole.”

- B.S. Callan

5 star rating

Had the pleasure of speaking with one of your own involving my pursuit of legal options concerning a recent car accident …..the gentleman by the name of Donald was very helpful and insightful in discussing several pathways moving forward ….”

-Robert F.

5 star rating

I want to first and foremost can’t express enough of my gratitude<br>Towards the amazing team at Riddle and Brantley. I was in a really bad car accident. And after trying to work with the insurance company with the at fault party and they weren’t willing to help me. I honestly felt like it was the end of the road, and no one was going to help me.<br>Then I contacted this company and man old man. I can honestly say they came in the clutch. I’m blessed and grateful to my lawyer Daren Dawson and the exceptionally gifted an incredibly sweet patient Case Manager Kalena Tavares for their time and effort and assisting me when I needed someone the most, they didn’t just treat me like a patient. They treated me like family. And I will forever recommend this amazing law firm for all of your law. Needs, thank you guys, you’re the best.”

-Benny L.

5 star rating

At a very stressful time in my life when my daughter had been in a car crash, suffering from 5 compression fractures of her vertebrae, I reached out to Gene Riddle for help. There are many complicated factors to my story and a lot of drama that came with it, but those factors did not scare this firm or cause them to not takemy case. Instead, they took me in, kept me calm, reassured me, and for the multiple occasions that I was on the phone with him and Attorney Adam Smith, I knew everything would be OK. There is not enough space to write all of the wonderful things I could say about these two and this firm, but they were a God send. If you need an amazing law firm who cares more about you than themselves…call and make an appointment with this firm. They are the best and I would call them again, anytime I need help. YEARS later I still think about how wonderful they were to me and the best interest of my daughter.”

-Karen C.

5 star rating

After two back to back motor vehicle accidents, I hired Riddle & Brantley to assist. The first case took over a year (14 months) & I wasn’t very impressed toward the middle. My prior paralegals on the case had been replaced with two others, which made navigation of my case a little difficult- however, MADISON is probably the single most intelligent hiring decision Riddle & Brantley ever made. She is prompt, courteous, and goes well out of her way to assist even when it isn’t her specified job to do so. I am fortunate to have received her as a replacement to continue on my case. I am still working with Madison and my attorney, Christina Stone, on my second case – if y’all are fortunate enough to get miss Madison on your case, TREAT HER WELL! She is an absolute blessing.”

-Mandi E.

5 star rating

It’s my first time needing a lawyer for a car accident. I am so happy that my first call was to Riddle and Riddle The process of getting them started as my lawyers to protect me was so easy. I will definitely do a update on how they handle my case”

-Stephanie B.

5 star rating

I spoke with Ruby today concerning my need for an attorney to represent me in my motor vehicle accident. She was very helpful and courteous. Ruby was thorough and answered my questions. Ruby made me feel confident in my decision to retain Riddle and Brantley and I look forward to having my case resolved expeditiously.”

-Emma R.

5 star rating

They are helping me with my car accident, so far everything has gone smoothly. Alizan and the attorney Christina have been very helpful. The communication has been great and they’re always available when I’ve needed them. Will really recommend them!

-Nahomy G.

5 star rating

The firm was very attentive to my needs. They came to my home for a consultation right after my car accident. The staff kept me informed of the updates about my case. I would highly recommend to represent you.”

-Sheron J.

5 star rating

I was injury in a head on collision on my way to work. A car traveling the word direction came up the ramp and hit me head on. All I saw was the head lights coming directly at me. My workers comp claim was denied because they said my reason returning to work wasn’t the company responsibility. I almost gave up and said forget it but I contacted Riddle and Riddle after I saw their TV commercial, told them of my situation and they informed me that I have a case and they took on my case and got me a substantial settlement. I recommend them 100 percent. Never give up, seek out Riddle and Riddle they are honest and will work hard for you!”

-Peaches J.

5 star rating

I used Riddle and Riddle after I had a car accident I’ll tell you what there is no better no better Law Firm to represent you after an accident. They got me the best settlement that I believe could have been gotten I would never go anywhere else and I would recommend anybody to use Riddle and Riddle they are fantastic.I think thank you for all the hard work you did for me I really appreciate it”

-Don A.

5 star rating

Riddle & Riddle first helped me a couple of years ago after suffering my 3rd heart attack and fought for me ensuring my entitled benefits and enduring medical care. Recently I was involved in a severe vehicle crash, when another vehicle failed to stop for a stop sign. My vehicle was struck, overturn, rolled, and almost ejected. I suffered a broken back, deep cuts to my face requiring stitches and scaring,… I knew immediately who to call – Riddle & Riddle! They came to my home, check on me and my recovery constantly,… Every email or text sent or call I make to my atty or contact person — they respond immediately — and I feel like a priority – this is beyond caring and customer service! I would highly recommend you reach out to Riddle & Brantley before deciding on an attorney,… and I promise you, at Riddle & Brantley YOU will be a priority!!!”

-JP Barnes

5 star rating

Last year a man ran a stop sign and totaled my car. He had no insurance. If it wasn’t for Riddle and Riddle I would not have gotten anything from the accident. They have helped my family members in the past as well and did a great job.”

-Bambi G.

5 star rating

Erica and Molly have been exceptional.<br>Very quick to respond with any questions we’ve had and always compassionate and professional. Anyone who has suffered dealing with the aftermath of an auto accident should seek Riddle and Riddle!”

-Tammy D.

5 star rating

I was in a rare end collision by a drunk driver , I saw the ad , I hired this form and got considerable compensation . I will like to thank all the attorneys at this firm and my case manager . I will recommend to anyone” 

-Olusheye E.

5 star rating

Gene is the bomb.com. This is a great law firm and they really value their clients. I was so impressed with the service I got when I was in a bad car accident.”

-Morgan C.

5 star rating

I had been in a car accident and didn’t know the process. I was referred to Riddle & Riddle by a friend. She advised me they are great to work with. Mr Hernandez was patient and very professional. He explained the process to me and I understood. When I needed an update Tricia was there to assist. She is awesome. Everything worked out great and in a timely manner. I would recommend them to anyone in need of an attorney.”

-Melody T.

5 star rating

Riddle & Riddle were responsive to our needs and very accommodating while dealing with recovering from a car accident. Ashley is super easy to work with and kept us informed every step of the way. I’d definitely recommend them to my friends and family!”

-Pamela F.

5 star rating

I can’t praise the team at Riddle & Riddle enough. I was in a car accident about 2 years ago & was struggling to get help for my injuries from the insurance company of the person at fault. I decided to contact Riddle & Riddle for assistance & they were absolutely wonderful throughout the process. They allowed me ample time to determine whether or not I’d need to keep receiving treatment & didn’t pressure me in any shape, form, or fashion. Highly recommend this firm!!”

-Mariah M.

5 star rating

I can honestly say that if I ever need help with an attorney again Riddle and Riddle will be my first call. After my car accident a little over a year ago they did everything in their power to help me and take care of my case and my case manager Macie was absolutely on her A game!! I definitely 100% recommend Riddle and Riddle.”

-Kimberly S.

5 star rating

They were very friendly. They did everything within a reasonable timeframe. I used them for an automobile accident claim and I was overall impressed by their services. Arianna was awesome!!! I would recommend them to everybody. While in the negotiation process they put my best interest first. I was very pleased.”

-L&B Channel

5 star rating

Truly this office is like family and treated me as such. Dealing with lawyers never seems like fun but this company will make you feel like you asked your whole family of attorneys to represent you. The most kind family office and I am so thankful I chose them to settle my case. GENE RIDDLE is such a wonderful man and he has a team of great warm people behind him. And Personal Injury Supervisor/Negotiator KAY ANDERSON IS THE BEST! They really took care of me after a terrible car accident that left me in pain for two years… it was a rough ride but they made it feel smooth. I am grateful.”

-Alex B.

5 star rating

Heather and the rest of the company was absolutely fantastic in recovering a settlement from an auto accident that I was in. She worked very hard, even in time of sickness, to ensure all of my demands were met and outstanding bills were payed in a timely fashion. I would highly recommend them to anyone.”

-Brian C.

5 star rating

3 years ago I was involved in a head-on collision with a driver who did not have a license. Luckily, the truck he was driving was under a company insurance policy. I went to Riddle & Riddle for help and have just now reached a settlement. My lawyer was switched twice- The first two and their case managers were impossible to get in touch with (Brett & I can’t even remember the other). Pictures and information I sent to the previous lawyers were lost. I don’t think they are with the company anymore. The final attorney, Adam Helmer, worked harder on my case in a month than the others did in a couple years. I just wish I had him on my case from the beginning. Although I didn’t receive as much as I hoped (1/3 of what the first lawyer told me) I am very pleased with Adam and I know if he had been on my case from the beginning it would be a different story. I didn’t want to drag this out any longer with a trial and I am ready for this process to be over with. Thank you Adam for being so attentive and helpful!”

-Rachel R.

5 star rating

I have always been a self sufficient, do everything for myself kind of person. I would always sit in front of the TV and see the commercials about this law firm and that law firm and think that I would never be in a situation that I would need to be represented by a lawyer, until the accident that changed my life. My son and I were involved in a crash with an 18 wheeler that ran a red light. I was very blessed to be able to walk away from the accident but I was left with nerve damage in my back as a daily reminder. We were also very blessed to have two eye witnesses that gave a great account of what actually happened and it saved my son and I. The staff at Riddle & Riddle were so thorough that I became impatient at times. They left no stone unturned. Cindy Price and Sandra Collins did an amazing amount of leg work, phone work, and record keeping for our case that it truly made all of the difference in the final outcome in our case. Gene Riddle and Sean Cole were very impressive as we went in to mediation. They were able to get a settlement without going into the courtroom and I was very satisfied. I have since needed them for two additional cases, one of which has been settled and the other is still pending. After you have watched all the commercials, please know that the team at Riddle & Riddle are very good a what they do and they take a very personal approach to you and your situation.”

-David H.

5 star rating

“It was a difficult case both because of barbaric laws in North Carolina and the distance of my residence
They did all they could and fought for the limit even though the limit was unjust
Please continue to fight the accident liability laws in NC”

-Ann P.

5 star rating

My daughter was in a minor car accident, and due to the circumstances, we reached out to Riddle & Brantley. Specifically, we were assisted by Holly Ballman (Raleigh location), and I honestly could not have asked for anything more… The experience from start to finish, was smooth, quick, and easy. Should I never happen to need services again in the future, I’ll be sure to reach out to them. Thank you Holly, AND Riddle & Riddle, for that positive experience. You now have a client for life” 

-Samantha T.

5 star rating

They handled two car accidents for me at the same time. I had nothing but problems with the first side of Riddle & Riddle but when I got to the litigation side and dealt with Buffy Johnson and Donald Dunn it was such a different experience. They are absolutely amazing and wonderful at their jobs and will take care of you! You will be in such good hands with them”

-Kimberly S.

5 star rating

Riddle & Riddle proved to be a godsend after my out of town automobile accident in Murphy, North Carolina. They were very diligent throughout the whole process of my claim and I am very happy with my settlement. I highly recommend them!”

-America S.

5 star rating

Darren Dawson is a great personal injury lawyer who shows care for his clients by going the extra mile. He helped me through a personal injury claim from a pile-up car accident, but has gone the extra mile in explaining things to me, taking the time to share his expert opinion and numbers he thinks are fair to move forward with, and thus giving comfort during what’s normally an extremely stressful process. Thank you, Darren, Kalena and the entire team, as you’ve helped me more than I could put into words here and were all such a pleasure to work with.”

-Russell

5 star rating

Excellent auto accident attorneys!”

-Bobby M.

5 star rating

I have never had a wreck before and didn’t know where to start. Fortunately, my friend, suggested I get in touch with Riddle Law firm. I did exactly that. I am so glad I did. Kay Anderson who works with the law firm walked me through everything. The stress of the wreck, medical bills, was lifted by going to Riddle Law Firm. They took care of everything and made sure I was compensated. I will not hesitate to call them first.”

-Stannette W.

5 star rating

I am so happy with this company. They have kept in touch with me. They are really on top of things. In my current situation they no what I need and they are definitely trying to move quickly and I am so grateful for them. If anyone is looking for a great attorney this is the place I would recommend. They are personable and really care about your level of care . Truly a great company. If I could give 10 stars I would”

-Karen S.

5 star rating

I hired this law firm almost a year ago. In which doing so, I can honestly say that Riddle & Riddles law firm is by far one of the most reliable, respectful and most appreciated law firm I have come across ever!! Not only do the employees communicate and get back to you on such short time which I think is amazing! They actually know what their doing in their daily work ethic and it’s very important that they give you great customer service as well. Their very involved and concerned to your case and legit do anything and everything they can do to go you the best.”

-Amanda M.

5 star rating

This review is on behalf of Amanda Raysor Amanda is very professional and actually cared about me getting the most for my settlement that I deserved! I was in a truck accident June of 2024 and I was already being represented by another law firm and she went over my case with me and informed me that I should go with riddle & riddle law firm and honestly I wish I wiuld have taken her advice because my case was rushed and I didn’t get what I felt I was entitled too. Although I didn’t take her advice I have to say that she is honest, caring and passionate about what she do. In the future I will definitely be letting anyone I know that’s in need of an attorney to contact riddle & riddle because of her!! Thanks again Amanda Raysor.”

-Johnkenver M.

5 star rating

Riddle & Riddle are wonderful!! Everyone was so helpful and professional. I’ve never been in an accident so it was a intimidating process. I was clueless on what to do but I’m so glad that I found Riddle & Brantley. Justice really does count! I would recommend them to anyone!”

-Depaul N.

5 star rating

I was in a car accident that was of no fault of my own.
I was hurt more than I initially thought. I went to Riddle and Riddle to get assistance so that I could get the help I needed. They were great in assisting me with everything. Could not have been any better. Thanks Alex Riddle for your great service!”

-Dava R.

5 star rating

Friendly & courteous staff. I had a wonderful paralegal who responded promptly to my questions with answers and no hesitations. I am sure I may have gotten on her nerves a time or two, but she never once let me know that. Everytime I called someone answered and if I did have to leave a message my messages were always returned. I would recommend this law firm to anyone going through an accident. This was my very first one and they made it very pleasant for me in dealing with my injuries, the process, & claim in full. Thank you for all you do and they will even come to you if need be. Continue to be the wonderful team that you all are for all that you do in our community!!! Thanks again for all your hard and diligent work that you’ll did for me. Special thanks to Jane Strickland, Alex Riddle, & Ms. Kay.”

-Kitty May

5 star rating

I love Riddle and Riddle. They are very professional. Take their time with you. Anything you need helping with your case they get you right. I would recommend them to anyone. The fought for me.”

-Diane C.

5 star rating

They understood the assignment and kept my driving record clean, thank you”

-Josh B.

5 star rating

I am 100% disabled,and when my vehicle was struck in 2020 I was instantly scared. When I was dealing with the other individual’s insurance I could immediately tell that I needed an attorney. I chose Riddle and Brantley because my best friend told me that they were great at what they do. The whole processes was very easy. Molly, my attorney was,very amazing,and I didn’t have to worry about anything. Everyone at the office was great. I am glad that I decided to talk to an attorney. All I can say is THANK YOU!!!. I would recommend Riddle and Brantley to anyone. Many thanks from Myself and my son.”

-Michael M.

5 star rating

Last year I got into a car wreck and found Riddle and Riddle to help me with my case. Kristyn Jackson was amazing! She was incredibly diligent and always communicated with me. I recommend checking them out for sure!”

-Cory M.

5 star rating

My family and I unfortunately were in a car accident. We found riddle and Riddle and they took amazing care of us. Kristyn has been on top of every paper signing. She was kind and sweet and answered every question we had no matter how silly it may have seem to us. She made sure to explain and then reexplain the whole entire process. We could not have done it without her and the amazing people at this law firm we greatly appreciate it and recommend to anyone.”

-Stephanie A.

5 star rating

I enjoyed working with Molly and April. They were responsive and kept me updated during the process. They helped myself and my husband get the best settlement we could get for our car accident. I’d recommend them to anyone who asked!”

-Jess C.

5 star rating

I got into an auto accident last July. Molly and Brittney went above and beyond to make sure my daughter and I received our rentals right away. They kept in touch with my throughout the 8 months of the case being open. Would recommend this law firm to anyone.”

-Lindsay G.

5 star rating

I have used them 2 times now for auto accidents and both times they have helped me in a very timely manner and done more for me then I would have ever expected! If I ever need another attorney I will definitely be going back to them.”

-Heather B.

4th of July
Independence Day

As America celebrates 250 years of freedom, Riddle & Riddle Injury Lawyers honors the men and women who have defended the rights and liberties we hold dear. Their sacrifice reminds us that freedom must be protected, justice must be pursued, and the people must always have someone willing to stand with them.